| GRAMEEN FOUNDATION Position: Indonesia – Call Center Agent Location: Indonesia (based in Jakarta) Job Type: 5 months (with possibility of renewing)
About the Grameen Technology Center and the Application Laboratory The Grameen Technology Center, an initiative of the Grameen Foundation, focuses on technology that makes microfinance operations more efficient, creates income-generating opportunities for the rural poor and provides rural communities access to information and knowledge. Our efforts support the Grameen Foundation’s mission to empower the world’s poorest people to lift themselves out of poverty with dignity through access to financial services and information. Building upon over five years of experience developing networks of Village Phone Operators, GTC created an “Application Laboratory” (AppLab) in Uganda to guide the development of value-added data services and related business models and to test, strengthen, and scale mobile applications and services that contribute to poverty alleviation. AppLab has been working with partners on-the-ground in Uganda since September 2007 to develop agricultural, health, and other applications for widely available mobile phones, conduct market trials, and pilot mobile information services. Please visit www.applab.org and www.grameenfoundation.org for additional information on the recent nation-wide launch of applications in Uganda. In Indonesia, the AppLab team has just kicked off their operations, building on a growing network of Village Phone Operators, who will serve as a test bed for the first two applications currently under development. Please visit www.grameenfoundation.org and www.applab.org for additional information. Job Description To conduct activities of selling, marketing, customer service and also entering company data and job seeker for mobile phone application in target area of Tangerang and Bekasi Relationships - Call Center Agent will report to the Indonesia Applab Operation Manager based in Jakarta.
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